Statistics say that customers are far more likely to rate or review a transaction if they had a negative experience with a business. Taking that into consideration, I feel so proud to have earned a 5 star rating over the years, with hundreds of reviews on record between our Etsy shop and our Facebook page. I work really hard to maintain that good reputation, so I am going to toot my own horn for a minute and share some of the reviews we have gotten over the past few weeks:
“This necklace is so beautiful! You can really tell it’s handcrafted with quality glass. Thank you so much for making this for me. I’m giving it as a gift for my midwife.” -Daniza M. of Chula Vista, CA (referring to our Crowning Glory pendant design)
“It’s beautiful. I bought this for my friend and she loves it. I even made a necklace and bracelet to match it.” -Heather S. of Anoka, MN (referring to our Babywearing Family-of-4 pendant design)
“These were gorgeous! I gave them as an engagement gift to my friends, and they absolutely love love love them! Beautifully crafted! Thank you!” -Brenda W. of Toccoa, GA (referring to our custom 2 piece Yin-Yang pendant sets)
“This is just absolutely beautiful! Very solidly made. The glass is thick and substantial. Functions like dream and the incense is contained, so no more worries over stray embers. Loving it!! Many thanks!” -Tammy T. of Ontario (referring to our color-changing glass bottle incense burners)
Many thanks to all of our customers, whether you take the time to leave reviews or not. If you ever have an issue or are not completely satisfied with your order, please let us know right away so we can make good on it! We will always continue to work hard to earn your trust. Thanks to everyone who chooses to support artists and small family businesses like Family Tree Glass!